Terms and Conditions
Shopping Cart and Checkout Process
We have stock of 2 or 3 pieces in almost all our items. That is why it is essential that once you place your order you pay for it as soon as possible.
If your order has not been paid within 60 minutes, it will be automatically cancelled and the products can be purchased by someone else.
Shipping, exchanges and returns:
- Items purchased through this website are generally delivered within a maximum of 8 business days counted from the day following the day of purchase.
- Shipments in Valle del Cauca have a cost depending on the location, the minimum shipping cost is COP $12,000, and shipments to the rest of the country have a cost of COP $20,000.
- If the recipient (buyer) is not at the address provided at the time of delivery, the product(s) will be left at the post office. If there is no postman, the product(s) will be returned to the company and a new shipment will be scheduled at an additional charge to the buyer.
- International shipments have a cost of COP $280.000 (up to 1 kg of weight). Except the customs of the country of destination of the shipment could charge an additional value. We are not responsible for this additional charge, which must be assumed in its totality by the buyer in case it is caused.
- El closet de Adri Duque has no returns or exchanges for second hand garments.
It is important to note that El closet de Adri Duque is not responsible for any damages or losses arising from the misuse of the information on the page, as the user understands and accepts that access to this tool, as well as the use that can be made of the services and information contained therein, are the sole responsibility of the user who performs them.
El closet de Adri Duque may make, at any time and without prior notice, modifications in the presentation and configuration of the website, as well as in the contents and services of the same.
You are advised that some of the texts contained in the page, links and/or information included in the same may not be truthful or updated or may have been received or informed by third parties over which El closet de Adri Duque has no control. For this reason, El closet de Adri Duque shall not be liable for any errors or omissions related to the information that is not of its authorship, nor for any damages that may be caused as a result of the use of such information. It should also be noted that although this is a secure site, it is not error-free and therefore the general information, as well as the characteristics of the products advertised and the prices, may vary due to human or technological errors, manipulation by unauthorized third parties, viruses or any event of technological invasion or manipulation.
El closet de Adri Duque may reject the purchases made by the customer, in whole or in part, of any offer presented on the website. In such case, El closet de Adri Duque will acknowledge to the customer the money corresponding to the value of the rejected transaction. Please understand that all price figures are in thousands (COP).